Verizon Communications

Verizon Wins Critical Government Contract

Verizon Communications Inc. is one of the world's leading providers of communications services. When Verizon needed to renegotiate its contract with the Federal Technology Services division of the General Services Administration (GSA), it turned to Robbins-Gioia for guidance in winning the proposal and managing the project.

Verizon needed full-time, on-site program management consulting services to support the programs that were essential for the company to continue as a major force in providing telecommunications services in the federal market.

RESULT: Verizon's revised operations plans were instrumental in gaining the contract. Since then, there have been proven enhancements in customer service, documentation, and general business practices.