Talk to Me!
Three Steps to Effective Communication for the Project Manager and Mentor

If you asked a roomful of new project managers and laypeople, “What’s the most important part of a project manager’s job?” you’d probably get a lot of responses like “planning,” “scheduling,” or “keeping the costs in line.” But if you posed the same question to a roomful of seasoned project management (PM) veterans, you’d probably hear a different story. They would tell you that the most critical part of a project manager’s job is communication. In fact, project managers spend at least 90 percent of their time talking to their project team, sponsor, or stakeholders.1

1 Kerzner, Harold. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 8th ed. (Hoboken, N.J.: John Wiley & Sons, Inc., 2003), 232.

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