It's All in the Prework:
Best Practices for Implementing Records Management Technology
Increasingly complex business operations and a
work force that depends on recorded information for
planning, decision making and transaction
processing are contributing factors to the
proliferation of electronically stored information. It is
estimated that electronic data is growing at 125
percent per year.1 Email is a particularly significant
area: 75 percent of knowledge is exchanged through
workers' electronic mailboxes. An epolicyinstitute.com
survey found that 20 percent of U.S. companies
have had email subpoenaed by courts and
regulators.2 Yet 46 percent of companies do not offer
email policy training, and another 65 percent lack
email retention policies.
1 Neil Murvin. “Information Lifecycle Management Separating the Hype from Reality.” Enterprise Networks
and Servers. December 2003.
2 The American Management Association and The ePolicy Institute. “2005 Electronic Monitoring &
Surveillance Survey.” http://www.amanet.org/research/pdfs/
EMS_summary05.pdf#search=%22epolicyinstitute.
com%20survey%20%22. Accessed October 3, 2006.
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