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Robbins-Gioia Launches New Business Case Analysis Solution
May 27, 2003, Alexandria, VA – Robbins-Gioia LLC, the leading provider of program management consulting, today announced the release of a new packaged offering to help government and commercial clients improve the quality and effectiveness of project business cases. The Business Case Analysis service offering helps organizations implement a consistent process for conducting investment analyses, and links that process to existing project management practices and data. Robbins-Gioia developed the offering in response to client requests, especially in the federal government (specifically the Office of Management and Budget Exhibit 300 submissions). Many clients are mandated to create business cases for new initiatives, yet this process is disconnected from the project management structure in the organization. As a result, business case data is not as solid as it could be, and once funded, much of the work that went into the business case has to be recreated to establish a viable project management plan. The Robbins-Gioia offering leverages existing project data to create reliable and realistic business cases, and establishes the framework necessary to manage the project well, once underway. According to Gene Bounds, Robbins-Gioia’s chief operating officer, this approach is unique in the marketplace. “We are focused on making the business case process consistent and successful, not just in the present, but into the future,” comments Bounds. “While many consulting firms can improve existing business cases, our offering focuses on building an enhanced capability within the client organization so that all business cases improve. When we implement this solution with clients, we are thinking of next year’s results, not just today’s.” In a related survey, Robbins-Gioia found a significant need for improvement in this area. Survey respondents represented organizations across industry and government, and both IT and line of business responsibilities. Just 25 percent noted that their organizations have a policy requiring business cases for IT projects and follow that process. More importantly, only 10 percent report that business cases are used to facilitate continuous process improvement, with 19 percent using the business cases as a baseline to evaluate project results. Bounds comments, “This highlights a significant missed opportunity for many organizations. That’s exactly why our customers have called on us to create this process that takes business cases from a mere justification exercise to a true management tool.” In addition, the survey found that 40 percent of respondents believe the process for funding IT projects is “not very well understood,” and only 25 percent of respondents reported that their IT department is “well respected and consulted on matters of strategic importance.” Both of these “soft” factors could be improved in most organizations if they implemented a more consistent and realistic business case process. The offering scales to meet the needs of clients, and ranges from a limited assessment offering to a full-scale, integrated service and technology implementation, including templates.
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